With today’s market dynamics putting profits under pressure, cost control is paramount for organizations. And one of the steps towards cost control can be optimizing the sample management practices.
Before placing an order, mostly the customer or distributor requests a sample. Manufacturers are usually quick to offer their samples without charge.
However, if the company lacks a system that can keep tabs on those samples, several things can happen, all of which lead to an unnecessary increase in costs.
Fortunately, there is a solution viz. BatchMaster Sample Request Management (SRM), to these problems can reduce can contain cost, simplify management and enhance control over samples sent to the customers. Right from maintaining a record of requests received for samples(via email, call, etc), to R&D performed to achieve the sample, the batch in which it was produced, the cost incurred, the date on which it was sent to the customer, the feedback received, the currents status of the sample and all the communication in between can be stored, managed and tracked through SRM, giving a 360 degree view on the entire sample life cycle.
Your technicians can perform R&D on the samples, to make as per the customer's requirement as customer target value can be maintained in SRM along with al the details of the R&D. It even provides complete course of no. of revisions made in a particular sampling request by customer & costs associated with that request.
And all this information can be referred to in the future, if the same or a different customer requests for the same or similar product. Making you more responsive and reactive, with saved costs as icing on the cake.
Out-of-the-box Features of SRM are:
- Check the present status of any sampling request
- Maintains Details of Customers which can be existing customer or any new prospect
- Maintains sample information like Anticipated Sales Volume, Current Price, Target Price, Base Formula Key and Estimated time required to produce sample
- Wields sample specifications with regard to basic nature, physical properties, chemical properties or any such criteria
- Keeps a track of all costs associated with a sample, which can be in a detailed manner or in a summarized manner
- Viewing and storing of all the documents related to a sampling request, thus providing an easy access to these documents whenever required
- Keeps a track of all the communications made with the customer regarding a sampling request. Emails can be sent directly to the customer without opening any other mailing software
- Provides the approval facility (to approve samples) same as given in BatchMaster's Sales Requisition or Purchase Requisition
- Relates your samples with BOM and Production Batches
- Through R&D a new formula can be created and depending on that formula, a mini batch can be created for the production of sample
- Sample analysis based on sample v/s sample orders received or based on sample received v/s sample revised
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